Central to the concept of governance is accountability. Whether an AOD treatment agency is part of the private, government or non-government sector, the organisation needs to be accountable to all stakeholders including those that fund, support, or use the service and to the wider community. Good governance is an effective workforce development strategy as it ensures effective service delivery by providing:
- leadership and direction for the organisation
- risk management
- financial planning and management
- legal and ethical compliance
- administrative management
- relationship building
- people management
- positive representation of the organisation.
For more information on governance see the following:
- The QLD Council of Social Service Community Door website which provides a range of resources to assist NGOs with governance issues.
- The ACT Council of Social Services provides an Organisations Information Kit website to assist NGOs with governance issues.
- The New South Wales Council of Social Services Management Support Unit website offers a range of factsheets concerning governance issues for NGOs, including a sample Policy and Procedures Manual for Management and Governance [pdf, 339KB].
- The ANZSOG Institute for Governance provides education, research and information relevant to governance in the public sector.
- The Our Community website provides extensive resources to assist NGOs and community organisations on a range of issues including governance.
- Our Community has also produce a Code of Governance for the Community Sector [pdf, 2.14MB].
- Management Support Online (MSO) is a web based subscription service for NGOs and community organisations that provides assistance with all aspects of governance, management and operations.