Workforce Development is a multi-faceted, systematic approach to building the capacity and sustainability of the workforce. It offers a comprehensive way of thinking about and responding to the complex interplay of issues that affect the workforce and moves the focus from individual workers to organisations and systems.

The primary aim of workforce development is to facilitate and sustain the AOD workforce by targeting organisational and structural factors as well as individual factors. Examples of individual versus organisational and structural factors include:

Individual factors

  • knowledge
  • skills
  • attitudes

Organisational and structural factors

  • policy
  • funding
  • recruitment and retention
  • accreditation
  • resources
  • support mechanisms
  • incentives

Workforce development approach

A workforce development approach means moving the focus from
individual workers to also include organisations and systems. It shifts the emphasis from skills deficit to systems enhancement by:

  • Identifying and influencing the high-level systems that shape the workforce (e.g., legislation, policy, resources)
  • Identifying and addressing systems and structures that affect
  • performance and outcomes (e.g., support, resources and supervision)
  • Developing strategies to support and improve individual performance (e.g., education, training, best practice guidelines) as well as workers’ wellbeing
  • Implementing strategies to ensure a sufficient pool of skilled workers for the future.

For a comprehensive introduction to key WFD concepts and strategies, see NCETA's Theory into Practice (TIPS) Kit.

Who are the alcohol and
other drug workforce?

A wide range of professions come into contact with individuals with alcohol and drug (AOD) problems as part of their work, including specialist AOD workers, health professionals (e.g., medical specialists and nurses), allied health professionals (e.g., as health and safety officers) and other non-health professionals (e.g., police and teachers).

In general, the AOD workforce may be categorised into three main groups, according to different workforce development needs:

Specialist AOD workers

Specialist AOD workers are those whose core role involves preventing and responding to AOD harm. They include AOD counsellors (including Quitline counsellors), nurses, social workers, doctors, peer workers, needle and syringe program workers, health promotion workers, policy officers, addiction medicine specialists, and specialist psychologists and psychiatrists. These workers may be employed in AOD specialist organisations or in AOD programs within non-specialist organisations.

Health generalist workers

Health generalist workers are health workers with non-AOD-related core roles who can play a key role in preventing and minimising AOD-related harm through screening, providing brief interventions and harm reduction information, referral to specialist services, and providing treatment or case management of less complex AOD cases. Health generalist workers include general practitioners, Aboriginal and Torres Strait Islander Health Workers and Practitioners, other primary healthcare workers, emergency workers, other hospital workers, the mental health workforce, and the pharmacy workforce.

Non-health generalist workers

Non-health generalist workers are employed in the mainstream workforce and have non-AOD-related core roles, but nonetheless can prevent and minimise AOD harm by identifying the potential for AOD issues, providing harm reduction information, and referring people to AOD services. Examples include:

  • The criminal justice workforce, including the court system, police, Aboriginal and Torres Strait Islander law enforcement and community liaison officers, and correctional officers
  • Community, welfare, and support services including those working with culturally and linguistically diverse communities, in child protection, in disability support services, and in the homelessness, unemployment, income support, and youth sectors
  • Public health practitioners
  • The aged care sector
  • The education sector. 

Alcohol and other drugs national workforce survey 2019-2020

The AOD National Workforce Survey is the first national workforce survey since 2005. Information was captured from a diverse group of over 1500 respondents and represents more than 30 occupations across various roles including management, research and frontline service delivery. The survey was based on existing jurisdictional AOD workforce surveys and scientifically validated measures and addressed a range of contemporary workforce development issues for the AOD sector and AOD organisations.

The AOD National Workforce Survey addressed a range of workforce
development topics including:

  • Workforce demographics (personal and social)
  • Work role (employment arrangements and conditions)
  • Professional development opportunities and barriers
  • Job quality and the experience of work
  • Organisation characteristics
  • Recruitment and retention
  • Worker health and wellbeing.

See Australia’s Alcohol and Other Drug Workforce: National Survey Results 2019-2020.

National workforce development strategy

NCETA has been at the forefront of researching, implementing and disseminating workforce development since the Centre's inception, and there has been considerable jurisdictional progress over the past 10 years.

NCETA was commissioned by the Australian Government Department of Health to review and revise the National Alcohol and Other Drug (AOD) Workforce Development (WFD) Strategy (2015-2018). To inform this revision, stakeholders were invited to provide written submissions, guided by a Discussion Paper and accompanying Discussion Questions. Click here to see more information about the stakeholder consultation.